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Data controller
The controller responsible for processing your personal data is:
AMOREA
📧 Email: amorea.contact0@gmail.com
Privacy Policy
At AMOREA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect the information you provide when you visit our website (www.amorea.eu) or make a purchase.
By using our website, you accept the practices described in this Privacy Policy.
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Personal data we collect
We may collect the following information:
Contact information
- First and last name.
- Email address.
- Phone number.
- Shipping and billing address.
Payment information
Payments are processed securely by our payment providers.
AMOREA never stores your full bank card details.
Order information
- Products purchased.
- Date of purchase.
- Order amount.
- Order history.
Technical information
When you visit our website, we may automatically collect:
- IP address.
- Browser type.
- Operating system.
- Language.
- Device used.
- Pages visited.
- Browsing time.
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Purposes of processing
We use your data to:
- Process and manage your orders.
- Send purchase confirmations.
- Arrange the delivery of products.
- Manage returns and refunds.
- Respond to enquiries made through customer service.
- Improve our products and services.
- Detect fraudulent activity.
- Comply with our legal obligations.
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Marketing communications
If you have given your consent, we may send you:
- News.
- Promotions.
- Special offers.
- New collection launches.
You can unsubscribe at any time using the link included in our emails.
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Cookies
Our website uses cookies to:
- Ensure the website works properly.
- Remember your preferences.
- Analyse traffic.
- Improve the browsing experience.
- Show personalised advertising where applicable.
You can manage or disable cookies in your browser settings.
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Data sharing
We only share your personal data when necessary to provide our services.
This includes, among others:
- Shopify.
- Payment providers.
- Shipping companies.
- Analytics platforms.
- Marketing tools.
All our providers are required to protect your personal data in accordance with applicable law.
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Data retention
We will keep your personal data only for as long as necessary to:
- Manage your order.
- Comply with our tax and legal obligations.
- Resolve any claims.
Once the legal retention periods have expired, your data will be deleted or anonymised.
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Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request the erasure of your data.
- Restrict processing.
- Object to processing.
- Request the portability of your data.
- Withdraw your consent at any time.
To exercise any of these rights, you can write to:
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Information security
AMOREA takes appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access.
- Loss.
- Alteration.
- Improper disclosure.
Although no system is completely secure, we work continuously to ensure the highest possible level of protection.
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International transfers
Some of our technology providers may process data outside the European Economic Area.
In such cases, these transfers are carried out in accordance with the safeguards provided by European legislation.
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Protection of minors
Our website is not intended for children under the age of 16.
We do not knowingly collect personal data from minors.
If we discover that data from a minor has been collected without the appropriate authorisation, we will delete it.
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Changes to this Privacy Policy
AMOREA may update this Privacy Policy when necessary to reflect legal, technical or business changes.
The most recent version will always be available on our website.
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Contact
If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us:
AMOREA