FAQ

We prepare your order within 1 to 2 business days. Delivery then takes between 5 and 7 business days in France and Belgium.

Shipping is free on all orders over €60. Below this amount, shipping costs apply depending on your country.

We ship across Europe. Delivery times vary by destination, generally between 5 and 10 business days.

Once your parcel is shipped, you will receive an email with a tracking link so you can follow your delivery in real time.

First check your tracking link. If your parcel is past its estimated delivery date, please contact us at contact@amorea.eu and we will assist you promptly.

Yes, any item can be returned in its original condition (unworn, unwashed, with all tags attached) within 30 days of receiving your order.

You have 30 days from the date you received your order to initiate a return.

Return shipping costs are the responsibility of the customer. We recommend using a carrier with a tracking number to secure your shipment.

Refunds are processed within 5 to 10 business days after we receive and validate your return, back to your original payment method.

Contact us at contact@amorea.eu with your order number. We will send you the return address and instructions to follow.

Check our size guide available on every product page. If you are between two sizes, we recommend going one size up.

Most of our pieces run true to size. For styles with a specific fit, a note is included directly on the product page.

Yes! On the product page, click “Notify me when available” to receive an email as soon as the item is back in stock.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and PayPal. All payments are fully secured.

Yes, all transactions are encrypted via SSL protocol. Your payment details are never stored on our site.

Check that your card details are correct and that you have sufficient funds. If the issue persists, try a different payment method or contact your bank.

Click the “Account” icon at the top of the page, then select “Create account”. Enter your email address and create a password.

On the login page, click “Forgot password”, enter your email address and you will receive a reset link within a few minutes.

Modifications and cancellations are only possible within one hour of placing your order. Please contact our team immediately at contact@amorea.eu with your order number.